Guide for PTCL New Connection

If you are willing to install PTCL new connection at your home or office, this guide will provide you with all the information regarding it.

Currently, PTCL is offering two types of internet connection based on the area, fiber GPON, and copper line. Check out the PTCL Internet Packages prices before applying for the new PTCL connection. The Fiber GPON is the modern solid network structure that promises zero disconnection and constant fast speed.

Steps for New PTCL Connection

  1. Call 1218 and order a new Connection.
  2. Within 24-72 hours, the landline men will appear at your address. Line and router will be installed.
  3. Keep the router connected for 24 hours.
  4. After 24 hours, the technician will come and peer your router with PTCL Server.


You can now enjoy the PTCL broadband internet.


Can I install two connections on my CNIC?

Yes, you can install more than one connection on your CNIC. The PTCL connection is based on the landline number. So, there can be two or more landline numbers issued on one CNIC.

I have shifted to a new home, whether I should apply for a new connection or transfer my old connection?

Both methods can be applied here. You can submit an application for transfer or apply for a new connection.

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